If you're looking for

change

and you’re ready to make a difference… we’re looking for you

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?

Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees?

Traffic Dispatcher/Planner

The role will effectively support the day to day operations of the office through successful allocation of vehicles to provide best in class service delivery, while ensuring all Health and Safety standards are maintained

Overview and coordination

An eye keen for details, quality control with good coordination and overview skills

Collaboration and communication

Multilingual with excellent collaboration and communication skills for understand and convey critical information in a timely and concise manner

Fast-paced environment

Ability to work in high pressure situations, with shifting demands and last minute schedule changes

Excellence in planning

Efficient routing with understanding of forecasting and demand planning principles

Computer literate

Comfortable using business software (CRM, Fleet Management, etc.) softwares and Microsoft Office Suite (specifically strong knowledge of Excel).

Goal and results-oriented

Ability to discern between urgent and important while prioritising competing demands

We offer

Competitive salary (danish contract) according to qualifications with attractive benefits and pension scheme
Flexible work-from-home arrangements with alternating office days
Independent work with exciting challenges and tasks
Opportunities for personal and professional growth in a multicultural and international environment
A learning centred environment to expand your knowledge and skills
Opportunities for sharpening your problem solving and leadership skills
A office-friendly working environment

Expected qualifications and experience

You are a trained dispatcher, transport manager or freight forwarder (supply chain or relevant field).
Have experience with planning tools and tachnologies, preferably as dispatcher
Have experience in the transport industry, preferably in tanker transport of dangerous goods
Experience handling export documentation
Fluent in English, Romanian and preferably conversational Danish and German.

As a dispatcher, you will be part of a team of dispatchers, freight forwarders and drivers, where you will be responsible:

Daily planning and briefing of drivers – assisting with confirmation of work, plus dealing with any anomalies/issues.
Ensuring a timely delivery of various loads for our European and Scandinavian customers.
Providing our customers with an above expectation experience while ensuring an optimal workload for our vehicles and sub-contractors.
Liaising with our customer's customers to resolve ongoing issues – including any hazards identified by drivers.
Maintaining happy customers, motivated drivers and cared for vehicles
Monitor/Ensure full compliance with applicable local and European regulation (e.g. customs formalities, working time, driving hours, invoicing etc.).
Support the HR department in accurately calculating the working times and bonuses for drivers.
Handling customer complaints and deviation reports.
Call handling - liaising with customers, drivers and subcontractors.
Engage in constructive dialogue and follow-up with the drivers, customer, undercarriage operators and other business partners.
Order processing and confirmation + running and clearing daily reports.
Administrative tasks and housekeeping.

We appreciate your interest

If you’ve read this far, we’re glad we caught your interest. The next step would be a phone conversation to assess each other’s compatibility. You can use the attached form to send us your contact details and a CV. We will contact you as soon as possible.

Alternatively, if you can have such a discussion in Danish, give us a call on +45 96 22 22 22.